FAQ

EKEPC2-C/S EV Charge controller User Manual

This user manual will introducing how to wiring,function choose and falut report analysis

What certifications do you have for your products?

Almost all of our products have CB test report and CE certification, please check our certificate column.

Do your products meet RoHS or Reach environmental requirements?

All our products are RoHS 2.0 compliant, and most of them have RoHS test reports.

How long is the warranty period of your products?

The warranty period of our products is 3 years.

Are you a manufacturer and what are your main products?

Yes, we mainly produce AC and DC MCB, SPD, FUSE, MCCB; RCCB, ContactorStringbox, L3 level Ev Charging Station, L2 level Protable charger, Type B and EV RCDs, Charging connector.

Can you provide OEM or ODM services?

Yes, we mainly do OEM and OEM cooperation, 90% of our business is OEM/ODM business, 100% of our products are exported.

What is your delivery time?

Our general lead time is 7-25 days, involving different products, different purchase quantities and procurement customization needs will be different, the specific time needs to consult our sales staff.

Do you have your own mold workshop?

Yes, we have our own mold and injection molding workshop, injection molding charging pile shell and tip in Wuhu ETEK factory, circuit breaker housing.

How many workers do you have? How many R&D personnel and quality inspectors among them?

The total number of our company is about 250 people, including 10 R & D personnel and 20 quality inspection personnel.

Which Management System Standards are certified?

ISO9001, ISO18001, ISO45001.